Payment Policy

This Payment Policy explains payment methods, security measures, and processing guidelines for purchases on ShopuDeals. By completing a purchase, you agree to these terms.

Accepted payment methods

  • Mobile Money: Via MTN, Airtel, or other supported providers
  • Cash on Delivery (COD): Available for selected products and locations

Payment processing

  • Mobile Money: Payment processed instantly via supported providers.
  • COD: Available in Kampala and selected areas. Payment in cash to delivery personnel.

Payment verification

We may verify payments before processing orders to ensure security. We reserve the right to hold or cancel orders for fraud or suspicious activity.

Failed or incomplete payments

  • Orders may be delayed until payment confirmed.
  • You may be asked for proof of payment.
  • If unverified, orders may be cancelled.

Refunds

Refunds follow our Returns & Refunds Policy. Refunds processed via original payment method within 3–7 business days after approval.

Payment security

We use SSL encryption on checkout pages and protect data per our Privacy Policy.

Contact us

For questions, contact ShopuDeals:
Mabirizi Complex, Level 1 - Shop 20, Kampala Road, Kampala, Uganda
Phone: +256 786751742
Email: info@shopudeals.com

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